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Welcome to www.artclick.vn
We are ArtClick Co., Ltd., main office address - Showroom at 588 Dien Bien Phu, Ward 11, District 10, Ho Chi Minh City, e-commerce business through the website www.artclick.vn (later this is called “Artclick” or “we”).
When you access our website, it means you agree to these terms. The website reserves the right to change, modify, add or remove any part of the Terms and Conditions of Use, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after changes to the Terms and Conditions are posted, it means you accept those changes. Please check back regularly to update our changes.
Please read carefully before deciding to purchase:
– When accessing our website, users must be at least 18 years old or access under the supervision of a parent or legal guardian.
– We grant a license to use so you can shop on the web within the terms and conditions of use set forth.
– It is strictly prohibited to use any part of this website for commercial purposes or on behalf of any secondary partners without our written permission. If you violate any of the provisions herein, we will cancel your license without prior notice.
– You must register an account with authentic information about yourself and must update if there are any changes. Each visitor must be responsible for their password, account and activities on the website. Furthermore, you must notify us when your account is accessed without permission. We do not accept any responsibility, directly or indirectly, for damage or loss caused by your failure to comply with regulations.
– During the registration process, you agree to receive promotional emails from the website. After that, if you do not want to continue receiving emails, you can refuse by clicking on the link at the bottom of every promotional email.
– All website content and your comments are our property. If we detect any fake information, we will immediately block your account or apply other measures in accordance with Vietnamese law.
– When you place an order at the website artclick.vn, we will receive an order request and send you an order number. However, the order request needs to go through an order confirmation step and confirmation of completed order payment transfer information from the customer. Artclick will only process the order if the order is requested by the customer. Satisfies the order fulfillment criteria and has completed order payment at artclick.vn.
– In order for your order request to be quickly confirmed, please provide correct and complete information related to delivery, or the terms and conditions of the promotion program (if any) that you have requested. guests participate.
– artclick.vn provides payment methods: bank transfer, direct payment via vnpay with International Payment card or Domestic Payment card, payment in cash in advance at the store.
– Except for some cases with separate notes, you can usually choose one of the above payment methods when placing an order.
– With the desire to bring many benefits to customers, www.artclick.vn regularly has special discount programs monthly or on special occasions of the year. However, to ensure fairness between customers, customers must comply with our promotion program rules, which will be updated in the promotions section on the website at each time the program runs and may be changed without prior notice to the customer.
– artclick.vn has the right to refuse orders that do not satisfy the terms and conditions of participating in promotions without notifying customers. Therefore, please carefully review the Rules of each program before participating.
– We have three delivery methods: Standard Delivery, Express Delivery, In-store Pickup
– artclick.vn delivers nationwide for all products at artclick.vn. Depending on the form and delivery area, shipping costs will vary
– In some cases, where the delivery area is not updated promptly at the time you place your order, Arclick will contact you to notify you in detail.
– Product prices listed at artclick.vn are the selling prices excluding Value Added Tax (VAT). Product prices may change depending on time and accompanying promotions. Shipping fees or Order Fulfillment Fees will apply in addition, if any, and will be clearly displayed on the Payment page when you place an order.
– We are committed to providing the most accurate price information to consumers. However, sometimes mistakes still happen. If we discover an error in the price of any product in your order, we will notify you as soon as possible and give you the option to reconfirm your order with correct price or cancel the order. If we are unable to contact you, the order will be automatically canceled on the system and a refund will be issued (if the order has been paid in advance).
– The following terms and conditions (T&C) will apply to the use of coupons or discount codes for promotional programs (hereinafter referred to as “Coupons”), provided that These coupons are given unconditionally.
Discount Coupons are only valid for use on the artclick.vn sales website.
To use Coupons, the discount code must be entered at the final checkout page.
Each discount code can only be used once per customer.
Artclick reserves the right to cancel or adjust orders, or revoke the use of discount codes for Coupons that have been used in the following cases:
+ The use of Coupons shows signs of fraud or suspicion
+ Abuse of Coupons, including use of discount codes by multiple accounts or multiple payments by the same customer or group of customers
Unless otherwise specified, Coupons or other forms of promotional discounts will not be valid in conjunction with other promotions or strategic discounts, unless the goods are already discounted. Previous price on artclick.vn.
Additional terms and conditions will be specified for special discount codes (e.g. expiry date, discount value and applicable merchandise), and will govern the use of the codes. this discount.
Artclick Coupons cannot be exchanged for cash.
Artclick reserves the right to modify these terms and conditions or cancel any promotion at any time without prior notice.
– Artclick provides detailed information for each product we post, however we cannot commit to providing complete, accurate, up-to-date, and error-free information for each product. each product.
– In case the product you receive is not exactly as described by artclick.vn in the product information section, or the finished product requirements of the product, please notify the Customer Support department. goods as soon as possible after receiving the goods and ensuring that the product is in unused condition, damaged by external influences, to receive return support.
– artclick.vn always aims to ensure the quality of finished products and the best quality of service for customers through the products posted for sale on their website and refuses to sell illegally manufactured products. , copied, counterfeit, imitation goods, unknown origin...
– In case you suspect that the product is illegally manufactured, copied, counterfeit, counterfeit, of unknown origin..., please notify us immediately by contacting the Support Department. customers for information verification and support.
– All intellectual property rights (registered or unregistered), information content and all designs, text, graphics, software, images, videos, music, sounds, compilations The software, source code and underlying software are our property. The entire content of the website is protected by Vietnamese copyright laws and international conventions. Copyright reserved.
– The terms, conditions and content of this website are governed by the laws of Vietnam and the competent Courts in Vietnam will resolve any disputes arising from unauthorized use of this website.
– Our website values information security and uses the best measures to protect your information and payments. Your information during the payment process will be encrypted to ensure safety. Once you complete the order process, you will exit safe mode.
– You may not use any program, tool or other form to interfere with the system or change the data structure. The website also prohibits the dissemination, dissemination or promotion of any activities aimed at interfering, sabotaging or infiltrating system data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.
All transaction information will be kept confidential, but in case required by law enforcement, we will be forced to provide this information to legal authorities.
All customers participating in transactions at artclick.vn can go through the vnpay site. Thereby, when making online payments, please note the following details:
– Only use websites with secure payment certificates.
– Absolutely do not let others borrow your credit card or account to make payments at artclick.vn; In case of an unexpected transaction, please notify vnpay.vn so that we can provide timely support.
– Check your bank account regularly to ensure all card transactions are under control.
– Customers when shopping at Artclick.vn must perform the ordering and receiving operations in the following order:
Pay in advance online by bank transfer or credit card (Visa, Master card..), pay in advance at the store:
Step 1: Customers place an order and provide complete and authentic information
Step 2: Customers pay in advance;
Step 3: The customer confirms the order and the order payment has been successful (phone, text, email);
Step 4: Artclick checks order information and payment transactions
Step 5: Artclick produces the order and ships the goods
Step 6: Customer checks and receives goods
– In these cases, customers can look up transaction information via email sent to the customer's mailbox registered with Artclick.vn. In addition, customers can look up transaction history when logging into their account at website Artclick.vn
In case the customer wants to edit information, the customer must notify artclick.vn via hotline 0917.053.355 - 0938.511.768 or email us: artclick@artclick.vn
– Artclick only makes products when the customer has paid for orders that use your own images in the design.
– In all cases, customers have the right to terminate the transaction if the following measures have been taken:
Notify Artclick about transaction cancellation via hotline 0917.053.355 - 0938.511.768 or email us: artclick@artclick.vn
Return goods received but not used or benefited from them (Only applicable to orders without personalization request)
– Artclick has the right to refuse to produce publications that violate legal regulations, are inconsistent with Vietnamese customs and culture, or publications that cause harm to others.
– Customers are responsible for providing complete and accurate information when participating in transactions at artclick.vn. In case the customer enters incorrect information sent to the artclick.vn sales website, artclick.vn has the right to refuse to carry out the transaction. In addition, in all cases, customers have the right to unilaterally terminate the transaction if the following measures have been taken:
Notify artclick.vn via hotline 0917.053.355 - 0938.511.768 or email us: artclick@artclick.vn
Return goods received but not used or benefited from them (Only applicable to orders without personalization request).
– Any controversy, complaint or dispute arising from or related to transactions at Shop.artclick.vn or these Regulations and Conditions will be resolved by negotiation, conciliation or arbitration. and/or the Court under the Consumer Protection Law Chapter 4 on Dispute Resolution between consumers and organizations and individuals trading in goods and services.
– In case of any damage arising from violation of the website usage regulations, we have the right to suspend or permanently lock your account. If you are dissatisfied with the website or any of the terms, conditions, rules, policies, guidelines, or practices of artclick.vn, your sole remedy is to discontinue working with us. .
– All Terms and Conditions (and all obligations arising out of these Terms and Conditions or related) will be governed by and construed in accordance with Vietnamese law. We reserve the right to modify these Terms and Conditions at any time and such modifications will take effect immediately upon being posted at artclick.vn
Please note that you only purchase products when you accept and understand the above regulations. If you need further information, please call the hotline 0917.053.355 - 0938.511.768 or email us: artclick@artclick.vn
ARTCLICK CO, LTD
588 Dien Bien Phu, Ward 11, District 10, HCMC
Hotline: 0917.053.355
Phone: 091.101.49.49
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© 2021 – Copyright belongs to Artclick Company Limited – 588 Dien Bien Phu, Ward 11, District 10, Ho Chi Minh City – Tel: 028 39.381.632 – Email: artclick@artclick.vn
Tax code: 0312100659 issued at Ho Chi Minh City Department of Planning and Investment on December 26, 2012